Privacy Notice

This privacy notice explains how we look after, collect, process and use your personal data when you use the Study.AI mobile application (the “App”), and tells you about your legal rights.

By accessing or registering in the App, you agree to this notice and consent to the collection, processing, transfer and use of your personal data as described here. If you do not accept it, stop using the App immediately.

Sources of data

We receive your data when you open the App and interact with it, depending on what you do. You may change your personal data by exercising your right to rectification and contacting us — the same lawful basis and storage terms apply to the changed data. We may also receive data from third parties, depending on your settings and the features you use.

Types of data we collect

Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed. We collect, use, store and transfer the following categories, either automatically or with your consent:

Data	What it includes	Why we process it
User data	Name, email address, phone number, Apple ID	To identify the user
Device data	Device model, OS version, language, time zone, unique device identifiers (IDFA)	Analytics and marketing; to provide, improve and develop the App
Photos and camera	Access to your camera and photo gallery, and the images you submit	To read the problem you are solving and return a solution
Usage data	How you use the App and your activity within it	Analytics and marketing; to provide, improve and develop the App
Network data	IP address and approximate location derived from it	Analytics and marketing; to provide, improve and develop the App
Subscription data	Data on subscription fees and term	To provide access and track the subscription period
Consumption information	Account tenure, app account token (UUID), consumption status, customer consented, delivery status, lifetime dollars purchased, lifetime dollars refunded, platform, play time, refund preference, sample content provided, user status	To take part in reviewing refund requests submitted to the Apple App Store and to prevent fraudulent or deceptive activity

We do not collect special categories of personal data (race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health, genetic or biometric data), and we do not collect information about criminal convictions or offences.

We collect only the amount and type of personal data strictly required for the purposes set out here. For any new processing purpose we will ask for your separate explicit consent.

How your photos are processed

To produce a solution, the image you submit is transmitted for artificial-intelligence processing, which returns the worked solution shown in the App.

• We do not store your photos. An image is processed only to generate the solution and is deleted immediately afterwards. We keep no copy on our servers.
• Your history stays on your device. Solved problems are saved locally in the App so you can revisit them. They are not uploaded to us, and deleting the App removes them.
• Training: your submitted content is not used by us to train artificial-intelligence models.

Do not submit images containing personal or sensitive information that is not needed to solve the problem.

Third-party services and disclosure

We share your personal data with our service providers strictly within the cases and purposes set out in this notice.

We do not use information gained through your use of the App for advertising, and we do not sell it to advertising platforms, data brokers or information resellers.

We require all third parties to respect the security of your personal data and treat it in accordance with the law. We do not allow them to use it for their own purposes, and only permit processing for specified purposes on our instructions.

We may disclose potentially personally identifying information to employees, contractors and affiliated organisations that need to know it in order to process it on our behalf, and that have agreed not to disclose it to others.

Data from third parties

When you buy a subscription we receive transaction data, subscription IDs, subscription terms and App statistics from the Apple App Store. That processing is further governed by Apple’s own data policy.

Banking information

When you pay for a subscription you share your banking information with the Apple App Store, governed by Apple’s privacy notices. We do not collect or process your banking information.

Data security

We have implemented appropriate security measures to prevent your data from being accidentally lost, used, accessed without authorisation, altered or disclosed. We limit access to employees, agents, contractors and third parties with a business need to know; they process data only on our instructions and are subject to a duty of confidentiality.

We have procedures for any suspected personal data breach and will notify you and any applicable regulator where legally required.

Data retention

We retain your data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting or reporting requirements. We consider the amount, nature and sensitivity of the data, the potential risk of harm, the purposes of processing and applicable legal requirements.

We store your data while you use the App. We may anonymise data for research or statistical purposes, in which case we may use it indefinitely without further notice.

We do not sell user data. It is used solely to ensure the App functions.

Your legal rights

As a data subject you may interact with your data directly or by request:

• Right to access — request an explanation of how your personal data is processed.
• Right to rectification — correct data that is inaccurate or incomplete.
• Right to erasure — request deletion of your personal data from our systems; we will remove it unless the law requires otherwise.
• Right to restrict processing — partially or completely prohibit us from processing your data.
• Right to data portability — request the data you provided and ask us to transfer it to another controller.
• Right to object — object to the processing of your personal data.
• Right to withdraw consent — withdraw your consent at any time.
• Right to lodge a complaint — complain to your regulatory authority if your request is not satisfied.

To exercise any of these rights, email us at the address below. We respond within [30] days.

Changes to this notice

We may change this notice from time to time. If we make material changes we will notify you through the App or by email, or present a new version to accept. Continued use after the effective date indicates acceptance.

Contact us

The data controller responsible for your personal data is:

• Sofia Ortega
• 1133 NW 3rd Ave, Miami, Florida 33136, United States
• Email: [email protected]
• Phone: +1 (256) 409-3005

Support hours are 10:00–17:00 ET, Monday to Friday.